Terms of Service

1. Acceptance of these Terms

By creating an account, accessing, or using CronEngine (the "Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service.

CronEngine is operated by Furora BV, VAT number BE0656855294, Belgium ("we", "us", or "our").

2. What the Service does

CronEngine lets you:

• ▸schedule jobs that send HTTP requests on a schedule you configure;
• ▸monitor your own scripts and tasks with heartbeats, which expect a ping from your system on time;
• ▸monitor websites and endpoints with uptime checks, including their TLS certificates where your plan allows;
• ▸publish status pages that show the state of the monitors you choose, optionally on your own domain;
• ▸receive notifications about these jobs and monitors by email or through channels you configure.

You are solely responsible for the jobs and monitors you create, the endpoints you configure, the data sent through them, what you publish on a status page, and the consequences of all of these.

3. Eligibility and authority

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Service.

If you use the Service on behalf of a company or other organization, you confirm that you have authority to bind that organization to these Terms.

4. Accounts and account security

• ▸You are responsible for maintaining the confidentiality of your account credentials.
• ▸You are responsible for all activity that occurs under your account.
• ▸You must notify us promptly if you become aware of unauthorized access or suspicious activity.

5. Acceptable use

You may use the Service only for lawful purposes and only in connection with systems, URLs, endpoints, domains, and data that you own, control, or are authorized to use. You agree not to:

• ▸Send requests to, or run uptime checks against, endpoints you do not own, control, or have permission to call.
• ▸Use the Service to conduct, support, or automate attacks, spam, abuse, scraping in violation of law or contract, credential stuffing, denial-of-service activity, or other harmful behavior.
• ▸Create accounts by automated means, or create several accounts to get around plan limits.
• ▸Attempt to bypass plan limits, rate limits, scheduling limits, or other technical restrictions.
• ▸Upload, configure, publish, or transmit malicious code, unlawful content, or data you are not entitled to process.
• ▸Probe, scan, reverse-engineer, decompile, or attempt to gain unauthorized access to the Service or its infrastructure, except to the extent such restriction is prohibited by applicable law.
• ▸Use the Service in a way that violates any applicable law, regulation, third-party right, or contractual obligation.

We may suspend, restrict, or terminate access immediately if we reasonably believe your use violates these Terms or creates risk for us, our users, or third parties.

6. Your responsibility for jobs, monitors, and data

You are fully responsible for reviewing and validating your own job and monitor configurations, schedules, retry logic, target URLs, request headers, payloads, success rules, authentication secrets, notification destinations, and downstream handling.

CronEngine does not review the legality, accuracy, safety, or appropriateness of the endpoints you configure, the actions triggered by your jobs, or the content you publish.

You are responsible for ensuring that your use of the Service complies with applicable privacy, data protection, security, and communications laws.

7. Status pages

A status page is public. Anyone with its address can see what you publish on it, including the page name, the names you give monitors, their current state and history, the updates you write, any logo, icon, or link you add, and the domain it runs on.

• ▸Your content. You are responsible for everything you publish on a status page. It must be lawful and accurate, and it must not infringe anyone’s rights, impersonate another person or organization, or mislead visitors about who runs the page.
• ▸Logos and names. Only upload logos, icons, and names you own or have permission to use.
• ▸Custom domains. Only connect a domain you control. To serve the page securely, we obtain a TLS certificate for that domain from a public certificate authority, and the domain name then appears in public Certificate Transparency logs, as it does for every website certificate. If you remove the DNS record or lose control of the domain, the page stops working on it.
• ▸What the page shows. The states and uptime figures on a status page come from our own checks and the pings your systems send. They can differ from what your visitors experience, for example because of their own network or location.
• ▸Removal. We may remove content, take a status page offline, or suspend the account if a page breaks these Terms or we receive a complaint we reasonably believe is valid. Where we reasonably can, we will tell you first and give you the chance to fix it.
• ▸Plan changes. The number of status pages and features such as custom domains depend on your plan. If you move to a plan with fewer, pages beyond the new limit are taken offline until you upgrade again or remove others.

8. Monitoring and notifications

Heartbeats, uptime checks, certificate checks, and notifications help you notice problems. They are not a guarantee that every problem is noticed or that every notification arrives.

A check may miss a short outage between two checks, report a problem that only existed between our servers and yours, or arrive late. Notifications depend on email providers, chat services, and other third parties outside our control. For systems where a missed alert would cause serious harm, use more than one way of monitoring them.

9. Availability and service levels

We aim to provide a reliable service, but the Service is offered on a best-effort basis unless we explicitly agree otherwise in writing.

We do not guarantee uninterrupted availability, error-free operation, exact execution timing, successful delivery, or successful processing by third-party systems.

Job execution and monitoring may be affected by maintenance, software defects, infrastructure issues, rate limits, network problems, third-party downtime, DNS failures, TLS issues, endpoint errors, or other factors outside our reasonable control.

Free plans may be rate-limited, deprioritized, delayed, or suspended during high-load periods. Paid plans improve limits and service levels but do not create a guaranteed SLA unless we explicitly say so in writing.

10. Billing, subscriptions, and refunds

• ▸Paid plans are billed in advance on a recurring basis through Stripe or another payment provider we may use.
• ▸Facturalia, another Furora BV service, automatically generates invoices from payment and billing information and delivers them through Peppol where applicable or by email/PDF otherwise.
• ▸By subscribing, you authorize us to charge your selected payment method for recurring fees, taxes, and any other applicable charges.
• ▸Unless stated otherwise, prices are shown excluding VAT and other applicable taxes.
• ▸You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period unless stated otherwise.
• ▸Requesting account deletion cancels any active subscription immediately. Restoring the account during the 30-day recovery window does not restart that subscription.
• ▸Except as described under “Right of withdrawal” below, where required by law, or where we expressly agree otherwise, fees already paid are non-refundable and partial billing period refunds are not provided.
• ▸If a payment fails, we may retry collection, suspend paid features, downgrade your plan, or suspend the account until payment is resolved.

Right of withdrawal for consumers. If you subscribe as a consumer, meaning not for your trade, business, craft, or profession, you may withdraw from a paid subscription within 14 days of buying it, without giving a reason. To withdraw, send a clear statement to support@cronengine.com from your account email address before those 14 days end. A paid plan starts as soon as you subscribe, because you ask us to begin straight away. If you withdraw, we therefore refund what you paid minus an amount in proportion to the days you had the plan, within 14 days of receiving your statement, to the payment method you used.

Questions about billing can be sent to support@cronengine.com.

11. Suspension and termination

• ▸By you: You may stop using the Service and cancel your account at any time.
• ▸By us for cause: We may suspend or terminate your access immediately for breach of these Terms, suspected abuse, illegal activity, non-payment, or security risk.
• ▸Operational protection: We may suspend jobs or monitors, rate-limit traffic, take status pages offline, or disable specific configurations that threaten the stability, security, or reputation of the Service.

Termination does not affect any rights or obligations that accrued before termination.

12. Intellectual property

The Service, including its software, branding, design, code, and related materials, remains our property or the property of our licensors.

You retain your rights in your own data, configurations, and content. You grant us a limited, non-exclusive right to host, process, transmit, and use that data solely as needed to provide, secure, maintain, and improve the Service, and to display publicly the content you choose to publish on a status page for as long as you publish it.

13. Disclaimers

The Service is provided on an "as is" and "as available" basis to the maximum extent permitted by law.

We make no warranty or representation that the Service will be uninterrupted, timely, secure, error-free, or suitable for your specific use case, that jobs will always execute exactly as scheduled or produce the outcome you expect, or that monitoring will detect every problem.

We do not warrant the availability, behavior, security, legality, compatibility, or reliability of any third-party endpoint, infrastructure provider, payment provider, DNS provider, certificate authority, email provider, chat service, or other external dependency.

14. Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, or the cost of substitute services.

We are also not liable for losses arising from failed or delayed executions, duplicate executions, malformed requests, endpoint downtime, missed, late, or false monitoring results and notifications, content you publish on a status page, third-party errors, incorrect configuration by you, unauthorized access caused by your own security failures, or misuse of the Service.

Our total aggregate liability arising out of or relating to the Service or these Terms shall not exceed the greater of (i) the total amount paid by you to us in the three months preceding the event giving rise to the claim, or (ii) €50.

Nothing in these Terms limits liability that cannot be limited under applicable law, such as liability for intent or gross negligence, or your rights as a consumer under mandatory law.

15. Indemnity

You agree to indemnify and hold us harmless from claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising out of or related to your use of the Service, your jobs and monitors, your configured endpoints, the content you publish on a status page, your data, or your breach of these Terms.

16. Privacy

Your use of the Service is also governed by our Privacy Policy.

17. Changes to these Terms

We may update these Terms for valid reasons, including changes to the Service, security requirements, applicable law, our providers, or our business operations.

For material changes, we will provide reasonable notice appropriate to the nature of the change by email or through the dashboard and ask you to explicitly accept the new version before continuing to use the account. The notice will identify the updated version, its effective date, and the nature of the change. Urgent changes needed for security, legal compliance, or to prevent abuse may take effect sooner. If you do not agree, you may stop using the Service and close your account before the new version applies.

For non-material changes, such as corrections, clarifications, or formatting updates that do not reduce your rights or materially increase your obligations, we may publish the revised version and update the date without requiring a new acceptance. Nothing in this section limits rights that cannot be waived under applicable law.

18. Governing law and disputes

These Terms are governed by Belgian law.

Any dispute arising out of or relating to these Terms or the Service shall be submitted to the competent courts of Belgium, unless mandatory law provides otherwise.

If you have a concern, please contact us first at support@cronengine.com so we can try to resolve it informally.